Privacy Policy
This Privacy Policy (“Policy”) outlines how Grep Tech (Cambodia) Co., Ltd. (“Grep Tech,” “we,” or “us”) collects, uses, discloses, and protects the personal information provided by users (“you” or “users”) of the Data Recovery Service available through the website https://cambodia.grep.sg (“Website”). By accessing or using the Service, you agree to the collection and use of your personal information as described in this Policy. If you do not agree with this Policy, you may not use the Service.
1. Information We Collect
a) Personal Information: When you use the Data Recovery Service, we may collect personal information, such as your name, contact details, email address, and other information necessary for the recovery process.
b) Device Information: We may collect information about the storage devices and media from which you seek data recovery, including device type, model, and technical specifications.
c) Log Data: We automatically collect certain information when you access or use the Service. This may include your IP address, browser type, operating system, referral source, and other usage details.
2. Use of Information
a) Provide and Improve the Service: We use the collected information to provide the Data Recovery Service, communicate with you, and improve the quality and effectiveness of the Service.
b) Data Recovery Process: Your personal information is used to assess your data recovery needs, facilitate the recovery process, and communicate updates or results related to the recovery.
c) Analytics and Marketing: We may use aggregated and anonymized information for analytical purposes to understand trends and user preferences. We may also use your email address to send promotional materials or newsletters. You can opt-out of receiving marketing communications at any time.
3. Disclosure of Information
a) Service Providers: We may engage third-party service providers to assist in providing the Data Recovery Service. These service providers may have access to your personal information to perform specific tasks on our behalf, but they are obligated to protect the confidentiality of your information.
b) Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or respond to a government request.
c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission or storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Third-Party Links
The Data Recovery Service may contain links to third-party websites or services that are not owned or controlled by Grep Tech. This Privacy Policy applies only to our Service, and we have no control over the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites or services that you visit.
6. Children’s Privacy
The Data Recovery Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. The updated Policy will be effective upon posting on the Website. We encourage you to review this Policy periodically for any changes.
8. Your Rights
a) Access and Correction: You have the right to access and correct any personal information we hold about you. If you believe that any information we have is inaccurate or incomplete, please contact us at the email address provided in this Policy.
b) Data Portability: Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
c) Erasure: You have the right to request the deletion of your personal information, subject to any legal obligations or legitimate interests that require us to retain certain data.
d) Consent Withdrawal: If you have previously provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
e) Objection and Restriction: You can object to the processing of your personal information or request restrictions on how your information is used.
f) Complaints: If you have concerns about our handling of your personal information, you have the right to lodge a complaint with the relevant data protection authority.
9. International Data Transfers
Your personal information may be transferred to and stored on servers located outside of your country or region. By using the Service, you consent to the transfer of your personal information to countries outside your country of residence, which may have different data protection laws than those in your jurisdiction.
10. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of Cambodia. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts in Cambodia.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the Data Recovery Service, please contact us at khinfo @ grep.sg
By using the Data Recovery Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last updated: 1 July 2023